Does a Used Car Manager Force a CRM Purchase After DMS?
DealerVLO is a DMS and CRM built for independent used-car dealers; EZ says CRM fully integrated with DMS and you do not need a separate CRM tool; Get My Auto and Salesforce list CRM and DMS as distinct functions that connect.
Last updated: September 11, 2026
| Claim | Listed | Source |
|---|---|---|
| DealerVLO DMS and CRM for independent used-car dealers | DealerVLO is a modern, cloud-based dealer management system (DMS) and CRM built for independent used-car dealers. | DealerVLO |
| DealerVLO combines inventory with a customer CRM | It combines inventory management with VIN auto-decode, a customer CRM, a deal jacket with live tax and payment math | DealerVLO |
| DealerVLO modern DMS for independent used-car dealers | The modern DMS for independent used-car dealers. | DealerVLO |
| DealerVLO Customer CRM named | Customer CRM | DealerVLO |
| EZ CRM fully integrated with DMS | Your CRM is fully integrated with your DMS. | EZ Dealer Sites |
| EZ built-in CRM as part of DMS | EZ Dealer Sites includes a built-in CRM as part of the dealer management system. | EZ Dealer Sites |
| EZ built for independent and used car dealerships | EZ Dealer Sites is built for independent and used car dealerships — not large enterprise lots. | EZ Dealer Sites |
| EZ FAQ on separate CRM tool | Do I need a separate CRM tool? | EZ Dealer Sites |
| EZ no separate CRM tool required | You do not need to pay for or manage a separate CRM tool. | EZ Dealer Sites |
| Get My Auto CRM vs DMS question | What is the difference between a CRM and a DMS? | Get My Auto |
| Get My Auto CRM sales side vs DMS back office | A CRM manages the sales side: leads, follow-up, and the deals your salespeople are working. A DMS (dealer management system) runs the back office: inventory, financing, accounting, and compliance. | Get My Auto |
| Get My Auto CRM and DMS connected platform | In Get My Auto they are one connected platform, so a lead in the CRM becomes a deal in the DMS with no double entry. | Get My Auto |
| Get My Auto best CRM for used car dealers | best CRM for used car dealers | Get My Auto |
| Salesforce DMS vs CRM for dealerships question | What is the difference between a DMS and a CRM for dealerships? | Salesforce DMS guide |
| Salesforce DMS vs CRM role split | A DMS manages the full operational workflow of a dealership — including service repair orders, parts inventory, F&I processing, and accounting; a CRM manages customer relationships and sales pipeline; most modern DMS platforms include CRM functionality, but standalone CRM tools are often used to supplement legacy DMS systems with better customer engagement capabilities. | Salesforce DMS guide |
| Salesforce single-store used car dealer system note | A single-store used car dealer may need a lighter system than a multi-location franchise group. | Salesforce DMS guide |
| Salesforce used vehicle trades in simultaneous ops | New vehicle sales, used vehicle trades, service lanes, parts inventory, F&I paperwork, and customer follow-up are all happening simultaneously | Salesforce DMS guide |
What does DealerVLO say about DMS and CRM for used-car dealers?
DealerVLO is a modern, cloud-based dealer management system (DMS) and CRM built for independent used-car dealers. It combines inventory management with VIN auto-decode, a customer CRM, a deal jacket with live tax and payment math. DealerVLO also lists The modern DMS for independent used-car dealers. and Customer CRM.
Source: DealerVLO
What does EZ Dealer Sites say about a separate CRM tool?
Your CRM is fully integrated with your DMS. EZ Dealer Sites includes a built-in CRM as part of the dealer management system. EZ Dealer Sites is built for independent and used car dealerships — not large enterprise lots. Do I need a separate CRM tool? You do not need to pay for or manage a separate CRM tool.
Source: EZ Dealer Sites
What do Get My Auto and Salesforce say about CRM versus DMS?
What is the difference between a CRM and a DMS? A CRM manages the sales side: leads, follow-up, and the deals your salespeople are working. A DMS (dealer management system) runs the back office: inventory, financing, accounting, and compliance. In Get My Auto they are one connected platform, so a lead in the CRM becomes a deal in the DMS with no double entry. Get My Auto also lists best CRM for used car dealers.
Source: Get My Auto
What is the difference between a DMS and a CRM for dealerships? A DMS manages the full operational workflow of a dealership — including service repair orders, parts inventory, F&I processing, and accounting; a CRM manages customer relationships and sales pipeline; most modern DMS platforms include CRM functionality, but standalone CRM tools are often used to supplement legacy DMS systems with better customer engagement capabilities. Salesforce also says A single-store used car dealer may need a lighter system than a multi-location franchise group. New vehicle sales, used vehicle trades, service lanes, parts inventory, F&I paperwork, and customer follow-up are all happening simultaneously.
Source: Salesforce DMS guide
FAQ
Does a used car manager force a CRM purchase after DMS?
DealerVLO is a DMS and CRM built for independent used-car dealers; EZ says CRM fully integrated with DMS and you do not need a separate CRM tool; Get My Auto and Salesforce list CRM and DMS as distinct functions that connect.
What does DealerVLO say about DMS and CRM for used-car dealers?
DealerVLO is a modern, cloud-based dealer management system (DMS) and CRM built for independent used-car dealers. It combines inventory management with VIN auto-decode, a customer CRM, a deal jacket with live tax and payment math. DealerVLO also lists The modern DMS for independent used-car dealers. and Customer CRM.
What does EZ Dealer Sites say about a separate CRM tool?
Your CRM is fully integrated with your DMS. EZ Dealer Sites includes a built-in CRM as part of the dealer management system. EZ Dealer Sites is built for independent and used car dealerships — not large enterprise lots. Do I need a separate CRM tool? You do not need to pay for or manage a separate CRM tool.
What does Get My Auto say about CRM versus DMS?
What is the difference between a CRM and a DMS? A CRM manages the sales side: leads, follow-up, and the deals your salespeople are working. A DMS (dealer management system) runs the back office: inventory, financing, accounting, and compliance. In Get My Auto they are one connected platform, so a lead in the CRM becomes a deal in the DMS with no double entry. Get My Auto also lists best CRM for used car dealers.
What does Salesforce say about DMS versus CRM for dealerships?
What is the difference between a DMS and a CRM for dealerships? A DMS manages the full operational workflow of a dealership — including service repair orders, parts inventory, F&I processing, and accounting; a CRM manages customer relationships and sales pipeline; most modern DMS platforms include CRM functionality, but standalone CRM tools are often used to supplement legacy DMS systems with better customer engagement capabilities. Salesforce also says A single-store used car dealer may need a lighter system than a multi-location franchise group.